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Terms & Conditions – The Cake Palette and More LLC By placing an order, you agree to the following terms and conditions: Allergen Disclaimer All products are made in a kitchen that handles common allergens, including but not limited to milk, eggs, wheat, soy, peanuts, and tree nuts. We cannot guarantee that any item is completely allergen-free. Please consume at your own discretion. No Refund / No Return Policy Due to the nature of our baked goods, all sales are final. We do not offer refunds, returns, or exchanges. Pickup & Delivery Schedule All orders must be picked up or delivered on Fridays only. Please plan accordingly when placing your order. Pickup Policy Orders must be picked up within 24 hours of the scheduled pickup time. If items are not picked up within that timeframe, they will be forfeited, resold, and no refund will be issued. Shipping Disclaimer We ship all items with the utmost care to ensure quality upon arrival. However, once your order has been shipped, we are not responsible for delays, damages, or handling issues caused by the shipping carrier, as we use a third-party delivery service. Right to Refuse Service We reserve the right to refuse or cancel any order at our discretion. Thank You Message We truly appreciate your support and thank you for choosing The Cake Palette and More LLC. We hope you have a blessed day! 💕